The Presence 500 Piece Jigsaw Puzzle NYPC
The Presence 500 Piece Jigsaw Puzzle
A lone deer stands in the landscape in this mosaic created by Kiki Smith for the MTA. The original artwork is a permanent display in an arched node wall on the Mezzanine level of Grand Central Madison.
“I wanted places for people to say, ‘Meet you by the deer.’ ” - Kiki Smith
- Art poster commissioned by MTA Arts & Design. Artwork by Kiki Smith
- 500 Piece Jigsaw Puzzle
- Finished Puzzle Size: 24"x18"
- Linen Style Finish to reduce glare
- Made in USA
- Recommended Age: 10+ Years
Shipping Zones
Australia, Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Ireland, Israel, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, UK
Shipping Rates
International (8–15 Business Days): Free
United States (8–15 Business Days): Free
Delivery Info
Orders ship in 1–5 days if in stock. Delays may occur due to address issues, customs, holidays, or peak periods. Some items may ship separately for protection. We appreciate your patience and aim to deliver promptly.
Covers:
✅ Lost packages
✅ Stolen after delivery
✅ Missing / non‑delivered orders
Does NOT cover:
❌ Returns or buyer’s remorse (covered by 30‑day returns)
❌ Damage after delivery
❌ Incorrect addresses
❌ Carrier delays or customs issues
Claims
Contact support@cloudanimestudio.com with your order number and tracking info.
- Lost/missing: within 7 days of expected delivery
- Stolen: within 7 days of delivery confirmation (Theft claims may require a police report.)
Resolution
Approved claims receive a replacement or refund/store credit if replacement is unavailable.
Return Window: 30 days from delivery
Condition: Unused, undamaged, original packaging
Shipping: Free return shipping on eligible items
Restocking Fee: 10% restocking fee applies
Refunds: Product price only (original shipping non‑refundable)
Processing Time: 5–10 business days after approval
How to Return Email support@cloudanimestudio.com within 30 days to request authorization.
Returns sent without approval may be refused.
Non‑Returnable Final sale items
Digital products
Used, damaged, or altered items
Requests after 30 days
Cancellations Cancel within 12 hours of order placement
10% cancellation fee apply
No cancellations once processing has started
Exceptions Wrong item sent: Replacement or refund
Safety issue: Full refund
Incorrect address: Partial refund or store credit at discretion